Shipping policy

Shipping Origin

All orders are shipped from the United States. The warehouse address 873W 37TH ST is used for shipping purposes only and is not our official business address.

Shipping Areas

We ship to all countries and regions worldwide. We offer Free Shipping for all eligible orders, no minimum purchase required.

Processing Time

Orders are usually processed within 1‑3 business days (excluding weekends and public holidays). Once your package is dispatched, you will receive a shipping confirmation email with tracking information.

Delivery Time

International delivery times vary by destination country, customs clearance and local logistics conditions. Typical delivery window: 7‑20 business days. We are not responsible for delays caused by customs inspection, local postal service or force‑majeure events.

Customs & Import Duties

Buyers are responsible for any applicable import taxes, customs fees or duties charged by your destination country. Please check your local import policy before placing an order.

Lost or Damaged Parcels

If your package is lost or arrives damaged upon receipt, please contact our customer‑support team within 7 calendar days after delivery. We will investigate and provide a feasible solution.